Privacy Policy

Last Updated: May 15, 2024

1. Introduction

At Flowbooks, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and business information, that you voluntarily give to us when you register with the application or when you choose to participate in various activities related to the application. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the application.

Derivative Data

Information our servers automatically collect when you access the application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the application.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Client Data

Information about your clients that you input into our system, including their contact information, transaction history, and communication records. You are responsible for obtaining any necessary consent from your clients for storing their information in our system.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the application to:

  • Create and manage your account.
  • Process your transactions and send you related information, including confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Respond to your comments, questions, and requests and provide customer service.
  • Send you marketing and promotional communications as permitted by law.
  • Monitor and analyze trends, usage, and activities in connection with our application.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Flowbooks and others.
  • Debug to identify and repair errors in our application.
  • Compile anonymous statistical data for research purposes.
  • Assist law enforcement and respond to subpoenas.
  • Fulfill and manage your orders.
  • Enable user-to-user communications.
  • Deliver targeted advertising, newsletters, and other information regarding promotions and the application to you.
  • Administer prize draws and competitions.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Your Rights Regarding Your Data

You have certain rights regarding your personal information. These include:

  • Right to Access - You have the right to request copies of your personal information.
  • Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure - You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing - You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

The application is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this application. If we discover that a child under 16 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Flowbooks, Inc.

123 Business Avenue

Suite 456

San Francisco, CA 94103

United States

Email: privacy@flowbooks.com

Phone: (555) 123-4567