Terms of Service

Using FlowBooks

FlowBooks is a business administration application for quotes, invoices, client records, recurring billing, recorded payments, receipts, and statements. Use the service lawfully and only for records you are authorised to manage. If you act for an organisation, you must have its authority to use the account.

Accounts and records

Keep your account information accurate and your credentials private. You are responsible for checking the client details, invoice dates, amounts, tax treatment, allocations, and payment instructions that you enter or share.

Review duplicated and recurring invoices to ensure their dates, service periods, and amounts match your customer agreement. A generated document does not establish that the customer has received it or agreed to its contents.

Payments and documents

The current payment workflow records money received outside FlowBooks. It does not process card payments, initiate bank transfers, or independently verify that funds have arrived. Confirm receipt before recording a payment.

A client statement summarises account activity and is not a tax invoice. FlowBooks does not provide accounting, tax, legal, or banking advice. Keep the supporting records your business requires.

Public sample documents contain fictional information for demonstration and must not be used as requests for payment.

Trial and paid-plan preferences

New accounts begin on a 14-day STARTER trial without a credit card. The current signup and subscription screens can save a preferred paid plan and billing cycle. Saving that preference does not activate paid billing, charge you, or automatically enable additional services.

Paid activation, payment arrangements, and specialist requirements must be confirmed separately. Published catalogue prices are in ZAR. Any applicable taxes, agreed services, cancellation arrangements, and payment terms must be confirmed as part of that arrangement. There is no active online subscription checkout in the current flow.

Acceptable use

Do not attempt unauthorised access to other accounts, misuse credentials, upload unlawful material, interfere with the service, or use it to deceive customers. Access may be restricted where necessary to address misuse or protect the service.

Your information and availability

You retain responsibility for the business content you enter. FlowBooks processes that information to operate and support the service, as described in the Privacy Policy.

The service may change or be interrupted for maintenance or faults. Keep copies of important business documents. No statement on this site removes rights or remedies that cannot lawfully be excluded.

Support, closure, and changes

Contact info@flowbooks.co.za about support, account closure, exports, or these terms. Tell us what is needed before closing your account so we can discuss the records involved. Updates to these terms will carry a revised date on this page.