This Cookie Policy explains how Flowbooks ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website at flowbooks.app ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Flowbooks) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes.
Types of cookies we use
Essential cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Website, you cannot refuse them without impacting how our Website functions.
- Session cookies: These cookies are used to maintain your session state and authentication details throughout your visit to our website.
- Security cookies: These cookies help identify and prevent security risks.
- Load balancing cookies: These cookies ensure that your session is routed to the same server while you're using our application.
Functional cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
- Preference cookies: These cookies remember your settings and preferences to enhance your experience (e.g., language preference, currency).
- Feature cookies: These cookies enable enhanced features like video playback or live chat functionality.
Performance and analytics cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
- Google Analytics: We use Google Analytics to understand how visitors interact with our website.
- Performance monitoring: These cookies collect information about how users interact with our features.
- Error logging: These cookies help us identify and fix technical issues.
Targeting and advertising cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
- Retargeting cookies: These cookies help us show relevant advertisements to you when you visit other websites.
- Social media cookies: These cookies enable social media features on our website.
Specific cookies we use
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _flowbooks_session | flowbooks.app | Maintains user session state | Session | Essential |
| _flowbooks_auth | flowbooks.app | Authentication token | 30 days | Essential |
| _flowbooks_preferences | flowbooks.app | Stores user preferences | 1 year | Functional |
| _ga | Used to distinguish users in Google Analytics | 2 years | Analytics | |
| _gid | Used to distinguish users in Google Analytics | 24 hours | Analytics | |
| _fbp | Used by Facebook to deliver advertisements | 3 months | Advertising |
How can you control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager that we display when you first visit our Website.
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
Browser controls
Most web browsers allow you to manage your cookie preferences. You can:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Contact us
If you have any questions about our use of cookies or other technologies, please email us at privacy@flowbooks.app or contact us at:
Flowbooks123 Business Street
Pretoria
South Africa